PERSONAL DATA - PRIVACY POLICY
PREAMBLE
This Privacy Policy is addressed to you, in your capacity as a user of the website https://www.potterystamp.com/ (hereinafter the “SITE”), and is intended to inform you of the manner in which your personal information may be collected and processed by POTTERY STAMP.
Respect for your privacy and your personal data is a priority for us and we undertake to process your data in strict compliance with the French Data Protection Act of January 6, 1978 (hereinafter “Loi Informatique et Libertés”) as amended and the General Data Protection Regulation (EU) of April 27, 2016 (hereinafter “GDPR”).
In any event, we undertake to respect the following two essential principles:
You remain in control of your personal data;
Your data is processed transparently, confidentially and securely.
ARTICLE 1. IDENTITY & CONTACT DETAILS OF THE DATA CONTROLLER
The data controller is EURL LITTLE IDEA (Siren 887 989 168), whose registered office is located at 16 rue Jean Perrin 77176 SAVIGNY LE TEMPLE, FRANCE.
Find out more and contact us
Legal reminder: Under the French Data Protection Act, the data controller is the person who determines the means and purposes of processing. When two or more data controllers jointly determine the purposes and means of processing, they are referred to as joint data controllers. The processor is a person who processes personal data on behalf of the controller, acting under the authority of the controller and on the latter's instructions.
POTTERY STAMP is a brand of EURL LITTLE IDEA, registered with the Registre du Commerce et des Sociétés under number 887 989 168, headquartered at 16 rue Jean PERRIN 77176 SAVIGNY LE TEMPLE, FRANCE.
If you have any questions about the management and use of your personal data, you can contact us:
Either via the contact form available on our website and accessible here: https://www.potterystamp.com/contact-us
Or by e-mail, to contact@potterystamp.com
Or by post, to POTTERY STAMP, 16 rue Jean Perrin 77176 SAVIGNY LE TEMPLE, FRANCE.
ARTICLE 2. DATA COLLECTION & ORIGIN
All data concerning you is collected either directly from you (information communicated when you register on the SITE or order your products, via the contact form available on the SITE), or indirectly when you visit our WEBSITE (connection and browsing data).
In all cases, your data is collected and processed solely to manage your SITE registration, ensure the delivery of your products, enable you to benefit from all the features and services offered, allow us to improve our services and ensure efficient commercial follow-up.
Details of how your data is collected and processed are provided in this Privacy Policy.
Where necessary, we undertake, depending on the case, to obtain your consent and/or to allow you to object to the use of your data for certain purposes, such as, for example, the possibility of sending you commercial prospecting or depositing third-party cookies on your terminal, for the purposes of measuring the audience of our website and to offer you commercial offers and advertising targeted according to your centers of interest.
ARTICLE 3. PURPOSES & LEGAL BASIS FOR PROCESSING
Your personal data is collected and processed for the following purposes:
Managing and monitoring your ACCOUNT, contracts, orders, deliveries and invoices.
Legal basis:
Contractual, processing is necessary for the performance of a contract or pre-contractual measures
Responding to your requests for information about our products or delivery conditions and for customer relationship management.
Legal basis:
Your consent
Provide you with commercial offers for our services and those of our partners
Legal basis:
Our legitimate interest in presenting our services to you
Your consent to receive commercial offers from us
Manage and respond to your requests to exercise your “Data Protection” rights
Legal basis:
Legal obligation (GDPR and Loi Informatique & Libertés).
Ensure the smooth running and ongoing improvement of our website and its functionalities.
Legal basis:
Our legitimate interest in guaranteeing the best level of operation and quality of our website thanks in particular to the statistics of visits to the latter ;
Your consent when required.
Conduct surveys
Legal basis:
Our legitimate interest in guaranteeing the best level of operation and quality of our website, thanks in particular to the statistics of visits to our website;
Your consent when required.
ARTICLE 4. PROCESSED DATA
The compulsory or optional nature of the personal data requested and the possible consequences of a failure on your part to reply are specified at the time of collection.
You can consult details of the personal data we may hold on you in your personal space.
To manage and monitor your ACCOUNT, contracts, orders, deliveries and invoices
Last name, first name, e-mail address, telephone number
Postal address
Date of birth
To respond to your requests for information about our products or delivery conditions, and for customer relations purposes
Last name, first name, e-mail address, telephone number
Order numbers, invoices, history of exchanges with departments
For commercial proposals and offers to our services and those of our partners
Surname, first name, e-mail address, telephone number
To manage your requests to exercise your “Data Protection” rights
Last name, first name, cell phone number, e-mail address
If applicable, copy of identity card
To ensure the smooth running and ongoing improvement of our website and its functionalities
To conduct surveys
Surname, first name, e-mail address, telephone number, postal address, age, gender
Information concerning customer satisfaction
Information concerning their product preferences
ARTICLE 5. RECIPIENTS OF YOUR DATA
Within the limits of their respective responsibilities and for the purposes set out in article 3, the main persons likely to have access to your data are as follows:
Authorized POTTERY STAMP personnel;
Companies responsible for managing the SITE;
Companies in charge of transporting and delivering products;
Authorized staff of our subcontractors (if any);
Where applicable, the relevant courts, mediators, chartered accountants, statutory auditors, lawyers, bailiffs, collection companies, police or gendarmerie authorities in the event of theft or judicial requisition, rescue services;
Third parties likely to place cookies on your terminals (computers, tablets, cell phones, etc.) when you give your consent.
Your data will not be communicated, exchanged, sold or rented to anyone other than those mentioned above.
More details on the list of our service providers:
Stripe (online payment)
Paypal (online payment)
ARTICLE 6. DATA RETENTION PERIOD
We keep your data only as long as is necessary for the purposes described in article 3, and summarized in the table below.
To manage and monitor your ACCOUNT, contracts, orders, deliveries and invoices: 3 years from the end of the commercial relationship.
To respond to your requests for information about our products or delivery conditions, and for customer relations purposes: 3 years from the end of the commercial relationship.
For commercial proposals and offers for our services and those of our partners: 3 years from the end of the commercial relationship if you are a customer, or from your last contact if you are not yet a customer. This data is then archived for 5 years for evidentiary purposes, in accordance with current legislation.
For the management of your requests to exercise your “Data Protection” rights:
1 year in the event of exercising the right of access or rectification
3 years if you exercise your right to object.
To ensure the smooth running and ongoing improvement of our website and its functions: 13 months. After this period, raw traffic data associated with an identifier is either deleted or anonymized.
Carrying out surveys: 3 years from the end of the survey.
ARTICLE 7. YOUR RIGHTS
In accordance with the French Data Protection Act and the GDPR, you have the following rights:
right of access (Article 15 GDPR), rectification (Article 16 GDPR), update, completeness of your data (read more).
right to block or erase your personal data (Article 17 GDPR), when it is inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited (read more)
the right to withdraw your consent at any time (Article 13-2c GDPR)
the right to limit the processing of your data (Article 18 GDPR)
right to object to the processing of your data (Article 21 GDPR) (read more)
right to portability of the data you have provided to us, where your data is subject to automated processing based on your consent or on a contract (Article 20 GDPR)
right to define the fate of your data after your death and to choose whether or not we communicate your data to a third party that you have previously designated (find out more).
In the event of your death and in the absence of any instructions from you, we undertake to destroy your data, unless its retention is necessary for evidential purposes or to meet a legal obligation.
You can exercise your rights by sending an e-mail to the address: contact@potterystamp.com or by sending a letter to the following address: POTTERY STAMP - 16 rue Jean Perrin 77176 SAVIGNY LE TEMPLE, FRANCE.
Finally, you may also lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).
ARTICLE 8. CONNECTION DATA AND COOKIES
On our website, we use connection data (date, time, Internet address, telephone protocol, pages consulted) and cookies (small files stored on your computer) to identify you, to remember your visits, in particular the pages consulted, and to measure the use of our website.
You may consent to, refuse or choose the type of cookies you wish to have deposited on your computer terminals.
ARTICLE 9. TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
Due to the nature of its business, POTTERY STAMP may transfer your data to subcontractors located outside the European Union.
When POTTERY STAMP transfers data outside the EU, you will be informed immediately. We will inform you of the measures taken to control this transfer and to ensure that the confidentiality of their data is respected.
ARTICLE 10. SECURITY
POTTERY STAMP and any subcontractors undertake to implement all technical and organizational measures to ensure the security of our processing of personal data and the confidentiality of your data, in application of the French Data Protection Act (Loi informatique et Libertés) and the European Data Protection Regulation (GDPR).
In this respect, POTTERY STAMP takes the necessary precautions, with regard to the nature of your data and the risks presented by our processing, to preserve the security of data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorized third parties (physical protection of premises, authentication process for our customers with personal and secure access via confidential identifiers and passwords, logging of connections, encryption of certain data, etc.).